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In order to qualify for click and collect you will need to check out with your SUFC single sign on account, orders made via PayPal cannot use our click and collect service.
Click and Collect is available from our Bramall Lane Superstore for a charge of £2.00
You will receive your order confirmation email as soon as you place your order, you will then receive a separate collection confirmation email once your order is ready to collect from store. We advise that customers do not come into store to collect their order until they receive their confirmation collection email to avoid any disappointment. During busy periods such as kit launch and Christmas, order processing will be delayed. Please wait until you have received your order collection confirmation email, before coming to store as the team will be unable to release your order to you.
Online orders with personalisation can take up to 5 working days for processing, please allow extra time for any orders with personalisation particularly during busy periods such as kit launches and Christmas.
We also require all customers to bring with them their collection confirmation email, in order to collect your items. You will be asked to sign for your order. If you are collecting on behalf of someone else, we request notice of this in writing to [email protected] and the individual collecting will need to sign for the item on your behalf.
You can find our Bramall Lane Superstore opening hours on the link here: https://www.sufcdirect.co.uk/page/openinghours
If you have any questions at all, please get in touch via email on [email protected] and our customer service team will be more than happy to help.