Next Day Delivery
Next day delivery is guarenteed if your order is placed before 12pm Monday to Thursday. Orders placed after this time and between Friday to Sunday cannot be guarenteed next day delivery.
Please Note, if we receive any bulk orders for overseas this may incur more postage to be paid. We will contact the customer to arrange additional payment if the weight of the order is in excess of the postage limit.
Items Requiring Special Postage
Items requiring special postage may be charged at a higher postage rate.
When ordering merchandise you will receive an email confirmation when your order is ready to be collected.
When you collect your order we require a copy of your order confirmation or ready for collection email or your ready for collection text.
collections can be made the following days/times -
Saturday (non matchday) - 9-4
Saturday (matchday) - 9 - kick off
Orders must be collected within 10 working days
Payments by Bankers Draft
Please make the Bankers Draft payable to Sheffield United Football Club and write your e-mail address, Order Number and address on the back of the Bankers Draft. You will be allocated your Order Number when the purchase is confirmed.
Please post Bankers Drafts to:Sheffield United Football ClubSUFC DirectBramall LaneSheffieldS2 4SU
Returns & Refunds
The club offers refunds on merchandise, deemed to be defective, purchased in its official retail outlets in accordance with its legal obligations.
Merchandise returned for other reasons will receive a full refund if:-
a) Returned within 28 days of purchase
b) Returned with a valid receipt
c) Returned unused and in re-saleable condition
In the event that a customer is unable to provide a receipt, the Club will exchange the item or provide vouchers to the current retail value (vouchers cannot later be exchanged for cash).
Please returns items to:
Once a shirt has been personalised with printing unfortunately we are unable to offer a refund or exchange the product.
All promotions and offers are subject to availability. Only one promotion/offer can be used in conjunction with each order.
Occasionally, some items may be temporarily out of stock or sold out due to unprecedented demand. Where possible these items will be removed from the website. We will place out of stock items on back order and it will follow as soon as possible on a separate delivery. Customers can choose to accept a partially complete order at the time of checkout. If any items are likely to take more than three weeks the club will contact the customer to check with whether they wish to proceed with the order. If any items have been discontinued we will endeavour to offer an alternative wherever possible.